SOME FREQUENTLY ASKED QUESTIONS ABOUT SECURITY AND PRIVACY:
We take security seriously at CMCTECH. Please read our policies thoroughly to become familiar with our principles and practices.
Q I`m worried about sending my credit-card details over the Internet. Should I be? Can I phone or fax my credit-card details instead of using the Web?
A We use a secure server with state-of-the-art encryption and secure HTTPS (HTTP over SSL) server technology. There has never been a case in which any of our consumers lost money as a result of fraudulent card use resulting from a breach of our security as data was transmitted over the Internet. It is widely joked, in the e-commerce industry, that you have more chance of becoming a victim of credit-card fraud by handing your card to a waiter in a restaurant than by sending it over the Internet using HTTPS. If you do not have a secure browser, or you still feel that you would prefer not to send your credit-card details even with a secure browser, you are welcome to order by fax (01245 283315) or phone (01245 351101). Our Telesales team will accept orders from 9:30 am till 4:00 pm Monday to Friday and faxes can be sent 24 hours a day.
Q Will you sell my email address to other people who will send me junk mail?
A No, we won`t. In fact, we won`t sell your email address to any other organisation. Since customers value their privacy, our business depends on protecting it.
1.CMCTECH would like to provide you with a strong and compelling reason to visit our site again. Therefore, in order to help us provide an optimal site and service and increase our speed of site download time, we gather the following information in aggregate form: operating system (e.g.Macintosh, Windows - Mac/PC), browser type (e.g. Navigator, Internet Explorer), IP address, and Internet domain (e.g. Virgin, Freeserve, Demon, AOL). Cookies are used to record your purchase preferences each time you visit our site.
2. We do not bill our customers` credit cards before goods are shipped.
3. We use customer contact information from the order form for accounting purposes and to contact the customer when/if necessary (e.g. for customer service issues). In the instance when CMCTECH uses a third party to fulfill the transaction, the following information is provided to the supplier in order to facilitate the transaction and/or exchange of goods: email address, phone numbers, fax number and payment details, including credit card information. CMCTECH also uses the order information to send the customer information about our company and our services. Demographic and profile data is used to provide aggregate customers profiles to our marketing partners and to help us create a better service. Demographic and profile data is used to tailor our visitors` experience at our site, showing content that we think might be of interest, and displaying the content according to these preferences. Customers can opt-out at any time of receiving these future mailings; see the un-subscribe section above.
4. Information gathered from surveys: Our occasional email surveys ask visitors for demographic information (like their postal code, age, or income level). Visitors may opt-out of receiving future survey mailings; see the un-subscribe section above. Information gathered from contests: occasionally we run contests on our site and the customer`s contact information is used to contact the customer when necessary (e.g. to notify you if you have won) and customers are added to our mailing list for future products. Customers may opt-out at any time of receiving future mailings; see the un-subscribe section above. Abbreviated/censored customer names and/or e-mail addresses may be used on our contest winners` page as well. We do not sell, share, trade, rent, or give away any of your personal information on our email lists.
